Ileyah is provided by Ileyah Technologies Limited (“Ileyah”). At Ileyah, we value your privacy and we are committed to safeguarding your personal information. All personal information that you provide us will be protected and kept confidential among our affiliates, representatives, and privies. Throughout the website, the terms “we”, “us” and “our” refer to Ileyah. This Privacy Policy explains how we collect, use, share and protect your personal information in connection with your relationship with us as a user or potential user. It applies to all our clients, potential clients, consultants, partners, technicians and every other person we hold information about. This policy also sets out your rights and who you may contact for further information or complaints. You agree to this Privacy Policy by visiting our website and when you use our services. Your use of our services, and any dispute over privacy is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes. Our Terms of Service are incorporated by reference into this Policy.
Our policies are created to provide protection of the confidentiality and security of our user’s personal information. We only require the minimum amount of personal information needed to fulfill our service to our users. Our privacy standards are in compliance with the National Data Protection Regulation (NDPR) and the General Data Protection Regulation (GDPR).
This Privacy Policy describes the process involved in the acquisition, processing, porting, storage, and disposal of your personal data in connection with our websites, portals, web applications, tools, and services. This Privacy Policy also governs your rights regarding the foregoing.
This policy is enforced after you consent to it when you sign-up, and access our products, services, content, technology or functions offered from our websites, WhatsApp bot, and other offerings. However, Ileyah is not responsible for the handling of information gotten by third-party users/sites through the use of our tools, portal, and services and will not be held liable for any breach or misuse of collected information.
Generally, we do not rely on consent as a legal basis for processing your personal data other than in relation to sending third-party direct marketing communications to you via email. You have the right to withdraw consent to marketing at any time by Contacting Us.
The collection and use of personal data by Ileyah is guided by certain principles. These principles state that personal data should:
We collect the following personal information in order to provide a personalized and improved experience. Personal Data may be given to us directly by you or by people or companies authorized by you to act on your behalf. We may also collect Personal Data about you from third parties in connection with our services. No Personal Data about you will be collected without your consent.
Where we need to collect Personal Data by law, or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to provide the services envisaged or requested.
Automatic Information: In general, website visitors do not need to provide personalized information to Ileyah. We may collect “aggregate data,” i.e., group data with no personal identifiers such as IP address, device type, geo-location information, computer and connection information, statistics on page views, traffic to and from the sites, referral URL, and standard web log data and other information.We use this aggregate data to help us understand how the Sites are being used and to improve usability. We also use it to enhance the quality and availability of products and services we offer.
Promotional Offers from Us
We may use your Identity, contact, and profile data to form a view on what we think you might be interested in. This is how we decide which products, services and offers may be relevant for you (we call this marketing).
You will receive marketing communications from us if you have requested information from us or purchased services from us or if you have requested to access or download a resource from us and, in each case, you have not opted out of receiving that marketing.
Opting Out
You can ask us to stop sending you marketing messages at any time by following the unsubscribe links on any marketing message sent to you or by Contacting Us at any time. Where you opt out of receiving these marketing messages, this will not apply to personal data provided to us as a result of a service purchase.
The data we collect is retained for no longer than necessary to fulfill the stated purposes, or for a minimum period of three (3) years depending on the class of product or service, and may be retained in either a physical or electronic format, according to the Nigerian Data Privacy Regulation (NDPR) 2019.
In some circumstances you may be able to ask us to delete your data: see below for further information on the “right to erasure”.
Ileyah uses a security-cleared data processor to store files and data on secure cloud-based servers. The data processors are certified under the applicable frameworks and thereby guarantee and operate an appropriate standard of data protection and data security. When your information is processed, we apply the same protections described in this policy and you have the right (upon your request) to be informed of the appropriate safeguards for data protection.
We protect your Personal Data using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. All data is accessed via secure connections and stored on encrypted servers and encrypted storage services. We also use firewalls and physical access controls for our data centers and information access authorization controls.
Despite our best efforts to establish a secure environment for the website, you should be aware that no information is completely secure on the internet. Therefore, you should always take the necessary safeguards and precautions on your own equipment. In the event of an actual or suspected breach of your Personal Data, you shall promptly notify us and we will use our best effort to remedy the breach within the shortest period possible from the date the report is made.
You affirm that you are over the age of majority and have the right to contract in your own name, and that you have read the above authorization and fully understand its contents.
To ensure that personal data is kept for no longer than necessary, the Company puts in place a data retention policy for each area in which personal data is processed and reviews this process annually. This retention policy considers what data should/must be retained, for how long, and why.
Generally, we do not share your Personal Information with third parties without your consent. For context, third parties referred to include, business partners, professional advisors, legal or regulatory authorities, application program interface (API) Users, and security-cleared data processors/subcontractors, who assist us with IT or other related services.
We may however share your Personal Information with third parties for the following reasons;
In order to ensure an equal level of security for such transfer in accordance with the NDPR, Ileyah has chosen to work only with vendors that have entered Standard Contractual Clauses with Ileyah.
We may update this Policy from time to time without any prior notice to you or consent. Thus, you are advised to consult this Platform periodically for any changes. We will notify you of any changes by posting the revised Policy on this Platform. Please note that changes shall be effective immediately after they are updated on this Platform.
If you want to lodge a complaint over our processing of your personal data or have further requests, please contact the Data Protection Officer directly at support@ileyah.com.
Ileyah also maintains an incident response plan used in dealing with incidents relating to unlawful disclosure, loss, alteration, destruction, or access to our user’s personal data collected, transmitted, stored or processed in any way.
We will work with the National Information Technology Development Agency (NITDA) and other consumer-related agencies to resolve any issues that we cannot resolve with you directly.